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Frequently Asked Questions

How can I make my transfer reservation?

You can easily transmit your request to the region you want from the Bodrum transfer search engine on the home page of our site in a very short time. After completing the online reservation, the confirmation message will be sent to the e-mail address you specified. If necessary, you can be called by our Bodrum Transfer Market call center official from the phone number you provided during the reservation process.

How will I learn about my reservation?

Your transfer reservation request via our system will be sent to the e-mail address you have specified by our system, at most 5 minutes after your reservation process. Your information about your travel will be notified to you by SMS, mail or phone 6 hours before your transfer.

Can you also make my return transfer?

As the Bodrum Transfer Market team, we also make your transfers from the hotel, the cottage or from the different addresses you specify to the airport or to different regions.

Can I transfer with a wheelchair?

For such requests, please state whether your chair is foldable or not at the time of booking.

What should I do if I cannot find the transfer vehicle?

Bodrum Transfer Market official will be waiting for you at the exit of the Milas - Bodrum Airport terminal with our special welcome service to your name. If you have trouble meeting during the crowd, calling our call center on (0 532) 577 45 93 will be enough to bring you together with our driver friend.

How long will I wait at the airport or at the address where I will be picked up?

Bodrum Transfer Market team provides personalized Bodrum transfer service. Before you wait, the entire operation will be planned so that your vehicle is there at the place and time you specified.

What should I do if I forget my item?

Your belongings that you forgot in our vehicles are sent to the address you specify by cargo.

Do you have a baby seat in your vehicles?

In line with your requests, 1 baby seat is kept free of charge in the vehicle where the transfer service will be provided. Please indicate your such requests at the time of booking according to the number of people.

What do I need to know for luggage?

Liquid substances that may spill, substances that may create odors, chemicals, explosives and weapons are prohibited by law. Excess baggage information must be reported at the time of booking. You must specify sports equipment such as strollers, bicycles, golf or skis at the time of booking.

What should I do if my flight time is canceled or delayed?

Please contact our call center by calling (0 532) 577 45 93 so that your reservation request will not be invalid in case of flight cancellation. If you share the information about the delay in the flight plan with us, we will reschedule the relevant operation of your transfer with you, so that you can take advantage of our transfer transportation service without waiting when you arrive at Bodrum Airport.

What are the rules for cancellation or change of reservation?

You can cancel or change your reservation at least 6 hours before the transfer. If there is a price change in line with your different region requests, you will be informed again.

How can I make the payment?

You can pay for the Bodrum transfer service you have received online with your credit card, where your information is safe with a 256 bit SSL certificate and 3D secure system is used, in cash before transfer, or by payment to the driver at the transfer stage.

Is my transfer insured?

Bodrum Transfer Market; Rota Transfer Turizm Taş.San.Tic.Ltd.Şti is a registered travel agency in Türsab with the title of Metapoy Turizm. Vehicles used in transportation services have D2 authorization certificate, compulsory personal accident and financial liability insurances. It is forbidden to provide transportation services other than the authorization documents given to commercial vehicles by the Ministry of Transport.